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Product Manager, EPS Salesforce

United Kingdom - London

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Intro: 

Expedia Partner Solutions (EPS) is the partner-focused B2B brand of Expedia Group. As the world’s largest and fastest-growing B2B travel solutions provider ($8 billion in sales and counting), we work with over 10,000 partners in 33 countries to turn their web traffic into travel bookings and happy customers.

We offer the chance to work with the brightest minds in the travel business in an energetic and international work environment focused on innovation, creative problem-solving and collaboration.

One of our strategic goals at E4B is to enable our teams to efficiently manage our partner relationship lifecycle through accurate partner data and related processes facilitated by Salesforce.

We are looking for a Product Manager to join our Salesforce team and lead a strategic initiative to improve and automate the way we capture and use partner related information within Salesforce and associated downstream/upstream technologies.

WHAT YOU WILL DO/ROLE & RESPONSIBILITY: 

  • Shape the vision, contribute to the CRM roadmap, open new frontiers and really drive an area of strategic importance to E4B
  • Engage and collaborate across multiple disciplines at E4B and the rest of Expedia to deliver your vision
  • Drive product development in an agile environment with a team of world-class engineers and designers
  • Communicate with global stakeholders, regularly representing your products
  • Engage with our commercial teams and partners to discover opportunities, present new features, and create continuous feedback loops
  • Work closely with commercial strategy, finance, sales operations and and legal teams on creating valuable, effective, and measurable solutions using the Salesforce ecosystem
  • Collaborate closely with the wider product and development teams to create efficiently integrated technology to simplify and automate manual business processes

WHO YOU (CANDIDATE) ARE:  

  • You can become the voice of the customer, representing them and delivering products from a position of understanding
  • You are passionate and knowledge about Salesforce and its capabilities (and limitations)
  • You enjoy building trusting relationships with people inside and outside your core product team
  • You are comfortable working with data to both inform the success of products and identify trends and opportunities
  • You have experience with delivering customer (internal and external) facing products in the Salesforce ecosystem, delivering incrementally with a track record of designing simple, intuitive, and integrated user experiences
  • You are comfortable working in a fast-paced and high-energy environment, across multiple time zones
  • You value teamwork and assume positive intent
  • Last but not least, you love travel as much as we do!

WHY JOIN US: 

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.  

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a desire to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, VRBO®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

R-71720

Job Category
Technology Group

Job Function
Product Management

Location
United Kingdom - London

Job Type
Full-Time Regular

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If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.

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