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Creative Resource Manager, Marketing Operations

United Kingdom - London


Global Marketing, Senior Creative Resource Manager

Expedia Group’s Global Marketing Communications team is dedicated to developing and executing innovative and effective global marketing across our family of brands. Within this organization, the Operations and Finance team is responsible for the flawless running of the organization, focused on budget management, forecasting, staffing, vendor relationships, tools and processes.

We are seeking an experienced Senior Resource Manager who can help develop and implement a resourcing process and workflow helping to ensure creative excellence across global marketing organization. The role requires a collaborative and solutions-based self-starter, who keeps steady hand under pressure and change to ensure the delivery operational and creative excellence.

What you’ll do:

  • Work with the Head of Marketing Operations to develop and implement a resource strategy for the new Global Marketing organization
  • Collaborates with POD Leads, project management, production and to identify and schedule resources based on initiative needs, resolving conflicts where required
  • Determines resourcing risk and over/underutilization on an ongoing basis, escalating issues as needed
  • Lead weekly resource update meeting for your POD, working with leadership to allocate resource, ensuring the right person is on the right job
  • Working with project management systems to streamline workflows, understand and improve capacity utilization of the team
  • Own regular reporting and develop resource reporting tools and structures
  • Plan future resource requirements based on high level project planning
  • Build and maintain knowledge of POD project plans and typical resourcing requirements, anticipating bottlenecks and flagging risk where necessary
  • Contribute to the continual improvement of process and supporting tools for resource management
  • Provide Project Management or administrative support where required

Who you are:

  • Demonstrable experience as a Traffic, Creative Services or Resource Manager in an integrated creative agency or creative environment across TV, digital, content and print
  • Experience in daily and longer-term project planning and resourcing
  • You will be managing the resourcing of large-scale global campaigns
  • Able to multitask and prioritize based on project deadlines
  • Thrives on identification and implementation of key processes to gain efficiencies, scale and actively simplifies complexity
  • Resilient and constructive when faced with change, able to shift approaches when needed in response to unexpected events and circumstances
  • A calm diplomatic approach
  • A people person
  • Able to negotiate with multiple stakeholders at all levels whilst under pressure
  • Excellent communicator at all levels
  • Experience in Apple and PC platforms
  • Experience using Jira would be an advantage

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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Job Category
Marketing Group

Job Function
Brand Marketing

United Kingdom - London

Job Type
Full-Time Regular

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