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Risk Ops Reporting & Business Analyst

United States - Missouri - Springfield


Risk Ops Reporting & Business Analyst

As a Risk Ops Reporting & Business analyst, you apply your analytical and report-building skills to enable the identification of opportunities for process improvements. You are thorough, organized, and balance individual contributions with a team orientation.

In this role, you will work with a variety of individuals across and outside of the Global organization to complete tasks supporting multiple areas. You will be working in a fast-paced environment playing a visible role within our organization. You will bring the results of your analyses to life with a detailed understanding of the business and analyst-level metrics, improve business user and analyst experience, reduce chargebacks through insightful analyses.

Who you are:

  • You have strong analytical and report building skills with the ability to convert raw data into impactful business insights

  • You possess the ability to work with ambiguity, define problems, and seek solutions by using available data and making reasonable assumptions

  • Excellent written and verbal communication skills, with the ability to communicate solutions and their business value to Sr. leadership and partners

  • Strong Redshift/SQL ability or other programming languages to query/join/transform data from various databases

  • Possesses competent data extraction skills across several data platforms, and can evolve existing queries to tackle new problems

  • Proficient in Excel Power Query & Power Pivot

  • Ability to interpret information from various sources, work effectively and efficiently with large datasets, making sound and timely decisions from the analysis.

  • Strong client service skills

  • Strong time management and project management skills

What you will do:

  • Understand how the business uses reports and how to translate that to a design flow

  • Work with partners to support ad hoc requests & initiatives

  • Performs analysis on large volumes of transactions, analysts, and traveler-level data

  • Work with complicated data structure, manipulate, cleanse data and perform statistical analysis

  • Implement analytic work plans and/or proposals

  • Responsible for developing and presenting business requirements to data management team to operationalize reporting and automate recurring analyses

  • Make intelligent trade-offs between resources available and provide creative solutions to users even in situations where all the desired data may or may not be available

Desired Education and experience:

  • Experience developing Tableau dashboards

  • Experience working with e-commerce or transaction-level data

  • 2+ years of business analytics experience.

  • Preferred degree or equivalent related experience in a quantitative field (e.g. Math, Statistics, Engineering, Computer Science, Business)

  • Risk management or operations experience


At Expedia Group, we believe in bringing people together and creating an inclusive workplace where everyone belongs and can do their best work. We care about our employees’ safety and wellbeing, so we’re requiring new hires in the U.S. to be fully vaccinated against COVID-19 and present acceptable proof of vaccination before their start date as a condition of employment. Expedia Group will consider requests for a reasonable accommodation as required under applicable law.

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Job Category
Corporate Solutions Group

Job Function
Business Intelligence and Analytics

United States - Missouri - Springfield
Czechia - Prague

Job Type
Full-Time Regular

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