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Senior Manager, Payment Strategic Partnerships

United States - Washington - Seattle


Senior Manager - Payment Strategic Partnerships

Expedia Group’s Group Payments (EGP) team’s charter is to provide frictionless, secure and efficient payment experiences for our travelers and partners. For this, we provide a broad range of payment options and currencies to our travelers & suppliers.  EGP works closely with external payment partners to enable these payment options and experience.

This Senior Manager will be responsible for a portfolio of payout partners, including their commercial, operational, and technical performance.

You will have a solid understanding of the strategic direction, priorities, capabilities, and opportunities of each assigned partner.  You will look for opportunities to bring significant value to the business and the partnership.

You will partner very closely with the leaders of Payments Product, Payments Business Intelligence, Payments Operations, Payments Technology, and several Finance, eCommerce, Demand & Supply partner stakeholders. 

You will drive the adoption of payout products with supplier-facing teams.   You will lead the resolution and prevention of partner related performance issues or execution roadblocks

What you’ll do:

  • Leverage payments knowledge and partner capabilities to drive impactful results

  • Lead the strategic alignment, roadmap prioritization and execution with these partners

  • Drive commercial deals from concept to key terms to contract signature

  • Lead the resolution of partner issues that adversely affect platform performance

  • Lead the discovery, recommendation and prioritization of partner or industry requirements

  • Establish cadence and processes to programmatically manage partner performance

  • Host quarterly business reviews, workshops, and cross-functional calls 

  • Educate internal stakeholders on payments industry, partner capabilities and opportunities

  • Partner with supplier facing leaders to increase product adoption, build value proposition

Who you are:

  • Have the passion and drive to create significant value through strong partnerships

  • 3 to 5 years of experience in e-Commerce consumer/B2B Payments

  • Functional experience in partnership development, commercial negotiation

  • Strong business acumen, a history of identifying and execute commercial opportunities

  • Ability to get things done with a wide range of stakeholders including technology teams

  • Navigate through complexities, leading with simplification and executing with agility

  • Collaborate and bring others along, create clarity in priorities and accountabilities

  • Experience in working with an ecommerce payment processor, acquiring banks, fintech, payment card brand or the payment function within a large ecommerce merchant 

  • Proficiency in multiple languages is a plus but is not required

  • Ability to lead without formal authority and ability to coach junior level team members


At Expedia Group, we believe in bringing people together and creating an inclusive workplace where everyone belongs and can do their best work. We care about our employees’ safety and wellbeing, so we’re requiring new hires in the U.S. to be fully vaccinated against COVID-19 and present acceptable proof of vaccination before their start date as a condition of employment. Expedia Group will consider requests for a reasonable accommodation as required under applicable law.

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Job Category
Operations & Services Group

Job Function
Vendor Service & Operations Management

United States - Washington - Seattle
United States - Texas - Austin
United States - Illinois - Chicago
United Kingdom - London
United States - Georgia - Atlanta

Job Type
Full-Time Regular

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