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Program Manager-III

India - Haryana - Gurgaon

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Program Manager-III

Are you passionate about the technologies needed to drive a multi-billion-dollar business? Do you love building creative, high-scale platform capabilities using a diverse set of innovative technologies? If so, consider Expedia! We are redefining customer care for the travel industry and need imaginative, energetic people who are also effective implementers. The Conversation Platform and Customer Engagement (CPCE) group is building a virtual agent platform that powers over 100 million sales and service experiences each year!

We're looking for an experienced, results-oriented Technical Program Manager with experience of building new platform capabilities. In this role you will ensure we build out platform features that are scalable, measurable, reliable and that meet partner needs. You are an effective teacher, confident with technology, solutions oriented, and is able to deliver creative solutions in a fast-paced agile development environment.

What you’ll do:

  • Plan, track, coordinate and communicate project work and status across sprints and agile development teams.

  • Develop detailed technical specifications that satisfy business requirements, as well as reliability and performance goals.

  • Participate in and lead daily stand-ups and sprint demos, as required.

  • Facilitate coordination and roadmap sync between product and development teams.

  • Drive end to end testing and verification of business features across all impacted teams.

Who you are:

  • Bachelor's in Computer Science or related technical fields; or Equivalent related professional experience

  • 4+ years in a TPM role, including project planning, risk management, dependency and issue tracking across a global organization

  • Familiar with microservices based architectures, and comfortable with technology. Software Development or coding background is a plus. Previous experience with AWS is a plus

  • Experience shipping software as part of agile teams and translating business requirements into actionable work items. Scrum Master experience a plus

  • Self-starter, accustomed to working in a changing environment

  • Enjoy and take pride in delivering value to our customers

  • Able to creatively tackle challenging and ambiguous business and technology problems

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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R-66723

Job Category
Management Group

Job Function
Program Management

Location
India - Haryana - Gurgaon

Job Type
Full-Time Regular

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