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Senior Product Manager - ECommerce

United States - Washington - Seattle


Senior Product Manager - ECommerce

Expedia Group’s Services team services millions of travelers across the globe every year. Our mission is to power travel for Everyone. Everywhere. We are doing this by supporting thousands of travel businesses with a best-in-travel set of eCommerce capabilities, that deliver a seamless experience to travelers and our partners, no matter what they are buying or selling, where they are, or where they are traveling to.

As Expedia’s Fraud & Risk Management team we build high trust experiences to provide world-class fraud protection solutions for travel businesses. Employing decades of expertise in travel and the latest in technology and data science, our goal is to protect from fraud for travelers, suppliers, partners, and affiliates. Our high skilled fintech talent strives to deliver world-class experiences and fraud protection to empower travel entrepreneurs across the world to grow their business.

We are looking for an experienced product leader for our global Fraud and Risk management platform operating across more than 100 countries and millions of travelers. Our ideal candidate will have successfully led multiple, worldwide, technology-enabled products or services tailored to power eCommerce and fintech businesses. The successful candidate will own high impact products and capabilities and work with diverse set of stakeholders to build and own the vision, influence across organizations, and execute flawlessly to deliver business results. This is a key position to drive the strategy of the domain.

What you’ll do:

  • Build the strategy for a suite of products/ small domain and define high quality product requirements

  • Map out customer journey and design from perspective of the ecosystem in which the product / capability exists. Generate opportunities from exploring customer journey

  • Partner with architectural and engineering and influence technical solutions and design decisions

  • Participate in technical tear down of a domain or product areas at other companies

  • Identify gaps and opportunities and effectively push back when requirements could cause conflict or tension for other areas of the business

  • Communicate and influence effectively at M and N level independently and for leadership/ executive level with guidance

  • Champion customer empathy - Study the product, customer, market, and technology trends, and evolve into an SME for their product space

  • Actively seek diverse feedback on work and anticipate feedback to address it proactively

  • Develop, report, and continually improve business performance metrics

Who you are:

  • 5+ years of experience in product or program management, product marketing, business development or technology

  • Experience creating and evolving customer and developer experiences from conceptualizing to launch

  • Experience with feature delivery and tradeoffs, managing roadmaps across multiple stakeholders, including working closely with tech teams from design to ship

  • Proven ability to manage multiple, competing priorities and stakeholders simultaneously and ability to work in a fast-paced environment where continuous innovation is desired

  • Experience with end-to-end product delivery, overseeing roadmap strategy and definition, contributing to discussions around technology decisions and strategy related to a platform product

  • Known for superior communications skills with high attention to detail

  • Master’s in Business Administration ; or in a related technical field; or equivalent  professional experience

  • Experience working in Fraud & Risk management platform products in ecommerce setting, a plus if it is in a global setting

  • Experience with SDKs, multi-dimensional, complex platforms, and development tools, and managing developer communities

  • Ability to work autonomously in a highly demanding and often ambiguous environment, with attention to detail and organizational skills

  • Ability to think strategically and execute methodically

  • Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project business cases

  • Proven track record of taking ownership and driving results

At Expedia Group, we believe in bringing people together and creating an inclusive workplace where everyone belongs and can do their best work. We care about our employees’ safety and wellbeing, so we’re requiring new hires in the U.S. to be fully vaccinated against COVID-19 and present acceptable proof of vaccination before their start date as a condition of employment. Expedia Group will consider requests for a reasonable accommodation as required under applicable law.

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Job Category
Technology Group

Job Function
Product Management

United States - Washington - Seattle

Job Type
Full-Time Regular

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