Join us on our mission to power global travel
for everyone, everywhere.

View my profile

Credit Collector Italian Speaking

Netherlands - Amsterdam

APPLY NOW

Credit Collector Italian Speaking

Are you passionate about building professional relationships with business partners, negotiating payment terms and methods, solving finance related queries and collecting money?

Our team in Amsterdam is looking for an Italian speaker Credit Collector, directly reporting to the Collections Specialist Lead.

What you'll do:

  • As a Credit Collector you will craft relationships with our partners to collect their debt, mainly by phone, but also via email

  • Actively promote our preferred payment methods. Tackle queries and invoice disputes from the partners

  • Collaborate with business partners internally and externally to improve collections, processes and meet departmental expectations and collection targets. Actively follow-up on aged outstanding / credit collections

  • You will act in accordance with our Expedia Group values: Go Get What's Next, Force Simplicity, Choose Fearlessly, Include Consciously, Trust each other

  • Perform various AR Customer queries: request of AR outstanding report; request of AR statement; request of invoices; handle invoice/payments queries

  • Follow-up for remittances over phone (payment received which cannot be allocated due to lack of information’s), CC rejections

Who you are:

  • A highly motivated, hardworking, target driven individual with professional sales and phone skills, with a positive attitude

  • A proficient user of any Italian language, any additional European language as a plus

  • Validated experience in Collections, Customer Service and/or the Travel Industry.

  • With a good knowledge of the Microsoft Office suite

  • Capable of working collaboratively in a team environment

  • Having strong assertiveness and negotiating skills, with an analytical approach, being able to identify risks proactively

#LI-CM1

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
APPLY NOW

Join our
Talent
Community

Join us as we look for outstanding talent to help us power global travel for everyone, everywhere.

Sign up!

R-65784

Job Category
Finance Group

Job Function
FinOps

Location
Netherlands - Amsterdam

Job Type
Full-Time Fixed Term

Similar Jobs

If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.

Don’t forget to follow us!

Find out more about our global family by following us on social.

#LifeAtExpediaGroup

Already applied? View your account


Interviewing at Expedia Group

Go to top