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Senior Program Manager - Software Engineering

United States - Washington - Seattle


Senior Program Manager - Engineering

We are looking for a results-oriented, and enthusiastic Senior Technical Program Manager to lead a strategically significant area on our Conversation Platform, Contact Center as a Service team, who actively tries to understand the needs of Expedia’s businesses, customers, the travel agents, the implications to the underlying technology and balance these needs as you lead a project throughout the product development lifecycle. Qualified individuals will have a real passion for delivering creative solutions in a fast-paced agile development environment and possess strong program management skills to shepherd the work you're doing from definition to deployment.

What you'll do:

  • Take ownership in driving product and new feature development through every stage of the agile software development lifecycle

  • Collaborate with technical partners, product and development teams as well as internal technical teams to design technical solutions and provide detailed specifications that satisfy scalability, reliability, and performance goals

  • Lead project management mitigation of any risks to the project scope or schedule, and provide status updates

  • Lead discussion of lessons learned, and drive continuous improvement into all project processes

  • Bring your talent at eliminating roadblocks for the team and anticipating issues based on previous experiences

Who you are:

  • Bachelor's of Science in Computer Science or a related technical field; or equivalent related professional experience

  • 8-10 years of Program Management or Technical Product Management experience in a professional technology organization, preferably e-commerce

  • Detail oriented, yet able to see a wide array of choices & identify what truly matters, possession of problem solving skills is a requirement

  • Have ability to look at solutions in unconventional ways, see opportunities to innovate and execute against them

  • Excellent problem resolution skills; a passion for data with a rigorous approach to analysis

  • Excellent collaboration at all levels, with crisp and compelling verbal and written communication skills including presentation, and listening skills with the ability to present complex technical information clearly and concisely to varying audiences

  • Consistently able to handle multiple tasks and projects simultaneously, prioritizing engineering decisions effectively, and thriving in a dynamic and complex environment

  • High degree of competency with project management including, Agile methodology, identifying and handling risks, tracking dependencies and landmarks, while communicating overall project status

  • High energy and a positive outlook with the passion to make things better at every opportunity

  • Understand technical issues and business impact, and present the details with data to management


About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Job Category
Technology Group

Job Function
Program Management (Technology)

United States - Washington - Seattle

Job Type
Full-Time Regular

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