Join us on our mission to power global travel
for everyone, everywhere.

View my profile

User Experience Researcher II

United States - Washington - Seattle


User Experience Researcher II

Do you believe that the best products are built by teams who focus on understanding user behavior? Do you dream of working in a dynamic, iterative environment where research insights can have an immediate impact on a product’s user experience? If so, then Expedia, the world’s largest travel company, wants to talk to you.

We are a diverse and inclusive organization. As a team, we focus on a drive for results. We are looking for a UX Researcher who is passionate about improving their research methodologies and is motivated by a desire to continually learn and grow.

As a User Experience Researcher, you will complete studies for one product vertical using a variety of methods including lab testing, remote testing and more. You will collaborate with business partners and User Experience teams to outline research plans, execute research, consolidate findings, and present meaningful insights

What you’ll do:

  • Define and consolidate qualitative research, including lab-based usability studies, remote usability studies, and in-depth interviews to provide insights on requirements definition, content strategy, wireframes, visual and interaction design

  • Work closely with partners across multiple product teams to clearly define and prioritize user research questions, then outline and schedule research studies

  • Work with your mentor or manager to identify and recommend the best methods to answer UX product research questions and prioritize them according to schedule and opportunity constraints

  • Be accountable for running and ensuring quality of user research within your area of focus

  • Consolidate research findings from studies into a short, concise, actionable story for User Experience and product teams

Who you are:

  • Bachelor’s in Social Sciences, HCI, Cognitive Psychology or related field; or equivalent related professional experience

  • At least 3 years or more working as a user experience researcher with ability to independently plan, execute, and deliver basic usability evaluations

  • Knowledge or experience related to writing detailed study plans including goals, metrics, and study protocol

  • Training or practical experience with qualitative and quantitative research methods

  • Ability to articulate qualitative research results through written and spoken communication

  • Ability to execute on individual studies in a timely manner while delivering high quality and accurate results

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Join our

Join us as we look for outstanding talent to help us power global travel for everyone, everywhere.

Sign up!


Job Category
Technology Group

Job Function
User Experience

United States - Washington - Seattle
United States - Texas - Austin

Job Type
Full-Time Regular

Similar Jobs

If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.

Don’t forget to follow us!

Find out more about our global family by following us on social.


Already applied? View your account

Interviewing at Expedia Group

Go to top