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Inventory Fulfillment Coordinator

United States - Washington - Seattle

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Inventory Fulfillment Coordinator

Are you a looking to join an agile global IT team and have a passion for customer service? We are looking to add phenomenal talent to our rapidly growing IT team! The Inventory Fulfillment Coordinator will collaborate with all teams across the globe, to supply and handle end user IT hardware to 20k+ Expedians! You’ll need to be customer focused, but also be able to analyze and action reports, using data to support wide scale decisions. 

What you’ll do:

  • Supervise and run PC and peripherals requests (Service-Level Agreement based workflow within Expedia's web ordering system)

  • Resolve requests within an established Service Level Agreement and set/re-set customer expectations per corporate standards as needed

  • Provide expedited service if applicable, and arrange for shipment of hardware as needed across different sites in the region

  • Supervise and update asset ownership as needed, as well as assist, develop and continually improve processes

  • Ensure hardware has met security requirements, as well as partner with the asset management team on ordering of equipment for refresh efforts

  • Apply hardware roadmap for identification of assets to be retired, while submitting itemized recycle report asset management

  • Partner with local vendors to recycle retired hardware per Expedia standards, and work with the IT support team to wipe and prepare hardware for recycling

Who you are:

  • Intermediate understanding of Windows and MAC hardware

  • Intermediate proficiency in and knowledge of Microsoft Office

  • Ability to work with various multi-functional individuals and teams spanning different offices and regions

  • Ability to address problems analytically, independently, and with accurate communication management

  • Ability to balance multiple, simultaneous projects, problems or tasks while completing in an efficient manner 

  • Ability to follow corporate policies, processes, and procedures

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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R-63726

Job Category
Information Technology Group

Job Function
IT Service Management

Location
United States - Washington - Seattle

Job Type
Full-Time Regular

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