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Implementation Executive

United States - Washington - Seattle

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Egencia: Business travel for the Expedia generation!

Egencia, and Expedia Group Company, makes business travel better. Combining technology and service, we build a seamless experience, where companies have access to a user-friendly interface, extensive travel options, and 24/7 global support. Join our mission and help us take the next steps in transforming the world of business travel.

Who You Are:

You will work across multiple teams within Egencia including Sales, Account Management, and Customer Service in order to successfully implement new accounts.

Implementation Projects involve customer-facing (virtual) and technical elements. You will lead all implementation project activities including but not limited to:

  • Requirements Gathering
  • Site Configuration
  • Weekly Project Status Meeting Facilitation
  • Program Launch Initiation
  • Post Launch Transition to Account Management and Global Customer Service
  • Functional and Technical Responsibilities

What you'll do:

  • Lead project planning efforts to determine project scope and scheduling
  • Facilitate the project kick-off with project team members and appropriate stakeholders.
  • Manage day-to-day details of the project (coordinating with project team members and resource managers as appropriate) including the plan, schedule, resources, and task assignments
  • Facilitate project meetings focused on status reporting, problem resolution, feedback, fostering open communication within the team on project planning, and execution
  • Maintain project management deliverables
  • Implementing accounts sold into the Small Market Segment
  • Partnering with Account Managers to oversee Egencia marketing and communications for client.

Qualifications / Skills:

  • Project and Time Management – handling multi-faceted, time sensitive projects
  • Communication – Strong skills in facilitation, written documentation, status reporting, mediation, training, and presentations
  • Technical – Experience working with an Online Travel Tool or Agency is preferred
  • Applications –Proficiency in MS Office, as well as various project management tools such as MS Project & SmartSheet

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About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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R-62503

Job Category
Sales Group

Job Function
Sales Operations

Locations
United States - Washington - Seattle
Virtual
United States - Illinois - Chicago

Job Type
Full-Time Regular

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