Account Representative Expedia Partner Solutions (EPS) is seeking an experienced and talented Account Representative. As an Account Representative, you will own and drive the business discussions with a multitude of white label affiliate partners from a high-level business discussion to operational delivery and beyond. You will work closely with our Business Development and Partner Connect (technology) organization. A passion for travel & technology combined with excellent communication skills and business acumen are critical to an Account Representative’s success.
The role’s primary responsibility is to manage the Inside Sales partners for the AMER/LATAM markets. You will need to interact and manage external partners to ensure that we have continuous business growth. The successful candidate will need to be able to identify accounts that has the potential for growth and foster strong relationships with their partners in order to proactively identify and assist with partner's business needs. The role requires strong business acumen and ability to drive value to the partners. The Account Representative will also be expected to interact seamlessly with multiple arms of the organization for optimal success stakeholders.
What you’ll do:
Managing a portfolio of affiliates (around 20-25 partners) at any given time in the AMER/LATAM regions.
Ability to identify new business and existing partners for which Expedia is a strong fit and which have the opportunity for long term growth.
The successful candidate will need to be able to identify accounts that has the potential for growth and foster strong relationships with their partners in order to proactively identify and assist with partner's business needs
Ability to accurately diagnose known and unknown partner business needs- Strong value based selling skills founded on business acumen and the ability to translate benefits into the partner’s business language to prove value and handling objections
Ability to renegotiate and renew contracts with partners in order to develop mutually beneficial deals for both Expedia and the partner
Good communicator to effectively form strong business relationships remotely (via phone, Zoom, email); including fundamental presentation skills and the demonstrated ability to articulate ideas clearly and appropriately influence others
Identify best practices and proactively share the best practice with affiliate partners
Who you are:
Ability to work and thrive in a multi-tasked, fast paced environment
3-5 years related industry experience and college degree
Experience in Account Management/ client servicing in a B2B environment
Experience in e-commerce and/or travel industry a plus
Proven track record of achievement on sales performance
Available for up to 10% travel per year
Excellent oral/written communication skills
Proficiency in Microsoft Word, Excel and PowerPoint
Good sense of business acumen
Ability to influence internal and external decision makers
Must be able to manage multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment
Multi-lingual skills may be required dependent upon location – English as the main language and Spanish a plus
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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