UX/UI Designer III
Launched in 2000 in San Francisco, Hotwire is one of the earliest innovators in the online travel arena. Just a few years later in 2003 we joined the Expedia Group family of brands that includes Hotels.com, Vrbo, Travelocity and more.
Our roots are here in San Francisco, but we also have offices in Seattle along with an important and fast-growing product and technology presence in Gurgaon, India. Hotwire has the energy and pace of a startup, plus the stability and backing of the incredible Expedia family of companies. Hotwire’s culture centers around delivering value to customers and supply partners by being passionate about building great products with the latest and greatest technologies available. We pride ourselves on our organizational transparency, a bias for action and a customer centric approach to everything we do.
Hotwire differentiates itself as a brand within the travel marketplace to enrich people to travel more and lead richer lives through our unique product, Hot Rates. This concept revolves around offering great bargains on hotel room nights without sharing the specific name or location of the hotel until the booking is complete. By giving this flexibility to our suppliers, we can offer great value to our customers. Hotwire also offers a full retail suite of other travel products that can fulfill virtually any customer travel need.
As a User Experience Designer III, your work will enhance the Hotwire traveler experience through cohesive and exciting efforts in solving customer problems specifically for the My Account and Checkout teams. You'll work with a close-knit team on a variety of end-to-end projects and be involved in every aspect of the design process, from framing big, gnarly problems to tweaking pixels just before launch. You’ll ensure your designs build on the customer experience in a cohesive and delightful way.
Your role will include working within our design system on end-to-end delivery projects touching on everything from discovery, to wireframing, to prototyping, to usability testing. You’ll sync with the main hub of designers based in the U.S. for design reviews, feedback, and team happenings.
What you'll do:
Collaborate with multiple departments across the org, including product, engineering and analytics, to solve customer experience problems and identify trends and opportunities.
Influence strategy for a project or specific product area by articulating a coherent UX vision based on clear, actionable problem/opportunity statements.
Practice systems thinking. Actively contributes to design system growth based on use cases by making decisions that clarify relationships between patterns and support future flexibility.
Quickly iterate and refine design options from multivariant testing results using qualitative and quantitative insights to design and evolve product features.
Build wireframes and prototypes for design exploration and user testing.
Demonstrates mastery of common visual and interaction design principles and practice, and creates appropriate sketches, wireframes, flows, design comps, and prototypes with minimal guidance.
Produce and deliver pixel-perfect final UI designs.
You have good communication skills and the ability to clearly articulate design rationale.
You have a keen eye for UI, detailed pixel perfection matters to you!
You’ve worked with design systems as an active contributor.
Highly experienced in solving end-to-end customer problems.
Experienced in insight-driven design (such as site analytics, MVTs and qualitative research).
You’re keen to continue building your craft as a designer, learning from and contributing to our multi-skilled team.
Experience as a Product Designer or in a similar role we are more interested in your design skills and methodology than years of experience!
You have extensive knowledge with design tools e.g. Figma
You have experience delivering UX within an Agile, quick-paced environment
A portfolio of samples of your work showcasing end-to-end design and thought-process will be required.
Why Join Us:
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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