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Facilitator, Learning & Performance

United States - Texas - Austin

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Are you someone who is passionate about facilitation, learning, and performance? Do you love helping employees exceed expectations and deliver high performance results? If so, this might be the position for you! The TPG facilitation team delivers scalable and informative experiences that are engaging, effective, and measurable. The team delivers a diverse range of recommendations and solutions for the TPG group, from Onboarding new hires, through to strategic trainings as well as soft skills development.

Our primary responsibility is split up into two main areas: facilitation of learning and coaching sessions, and performance consulting. We are passionate about adult learning and want to grow and develop ourselves. We have strong communication and facilitation skills, good listening skills and have outstanding storytelling abilities. We know how to align a learning strategy to business objectives and will treat any new learning request with a curious and data-driven mentality. This means we will not assume facilitation is the only or right answer, without researching the performance gap by looking at current and desired future business results.

What you'll do:

  • Successfully deliver learning solutions to TPG teams. These vary from virtual or face-to-face learning/ coaching sessions, to Train-The-Trainers, manager-led sessions, etc.
  • Partner with the business upon new requests to make sure we are supporting them in reaching/exceeding their goals.
  • Build and strengthen relationships as the face of TPG Learning across the whole function.
  • Collaborate with business partners to ensure that learning solutions align with business goals and keep industry knowledge current.
  • Work closely with Instructional Designers to help improve and update content based on feedback, experience and expertise.
  • Collaborate with internal groups such as Planning, Design and Program Management, as well as external teams such as Knowledge Management.
  • Supervise completion, comprehension, retention, implementation and business impact of the solutions deployed.

Who you are:

  • Someone with phenomenal presentation and public speaking skills, along with social and interpersonal skills including influencing, listening, written and oral presentation.
  • Experience with / willingness to learn and apply Performance Consulting.
  • Proven experience of Account Leadership skills with the ability to build positive relationships with leaders and business partners at all levels.
  • You'll be adept at working independently as part of a remote global team.
  • Experience working in a global, multi-cultural team environment; ability and desire to work flexible hours to support global locations.
  • Comfortable and confident presenting specialized subject material and facilitating group discussion in a professional environment.
  • Exposure to and understand adult educational practices.
  • Professional certificates or experience in Learning & Development is preferential.
  • You'll have experience in Learning & Development, and mentor experience is a plus.

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About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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R-61028

Job Category
Customer Service Group

Job Function
Contact Center Operations

Locations
United States - Texas - Austin
Virtual

Job Type
Full-Time Regular

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