Salesforce Support Analyst
The Account Management CRM (Salesforce) Center of Excellence for Expedia Group handles Salesforce configuration, development and support needs for thousands of users including our Lodging Partner Services, Financial Operations, Egencia and Transport groups. The Support Analyst role will act as the first tier contact for support requests from our entire user base.
Are you a self-starter, able to handle various tasks and assignments simultaneously, be responsible for your work end to end, prioritize your workload effectively, and excel in a dynamic environment? Do you have good communication skills, as well as a passion to provide extraordinary customer service? If so, here you will have the opportunity to partner closely with the Salesforce Engineering and Product teams, to learn the Salesforce platform: Salesforce.com in order to provide our user base with premier support.
What you’ll do:
Who are you:
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.