Sr. Manager, User Experience
Expedia Group (EG) has developed the Travel Platform to power global travel for everyone, everywhere. As part of this, we have built EG's Conversation Platform, which automates the most complicated travel journeys and intelligently connects travelers, suppliers, partners and customer service agents.
Are you a hardworking Design Manager who is driven by leading teams through breaking down difficult problems into easy to follow, engaging, and state-of-the-art experiences? Do you truly think out of the box and are not afraid of breaking the rules in order to innovate beyond the ordinary? Then look no further! We are revolutionizing our Conversation Platform and our portfolio of products. Customer centricity at the helm – driven by state-of-the art artificial intelligence and need your expertise to bring it to the next level.
What you'll do
You provide frameworks to individuals to help them achieve their career and project goals.
Ensure team delivers high-quality work, on time.
Understand target users deeply: develop or work from user profiles & conduct task analysis, usability studies, build user scenarios, help to create and analyze user surveys and feedback.
Synthesize often ambiguous problems and business requirements into simple and usable features in a fast-paced, agile development environment.
Pitch design vision, with your team, for your product areas to leadership, product team, engineering team, and external partners for review and feedback.
Uphold and maintain a high standard and consistency for our products and experiences.
Assess UX processes throughout the development lifecycle, discover where improvements can be, and put changes into motion.
Who you are
10+ years professional experience as a user experience designer or UI designer. As well as 5 years’ experience directly leading and encouraging your team to personally raising their personal performance bar.
Interaction, visual, UX design and user-centered design expertise with a propensity towards simplification.
System and platform mentality is at the core of your overall design- and human-centered design thinking methodologies.
Authoritative at balancing qualitative and quantitative data to drive strategic and design direction.
Excellent presentation, and interpersonal skills, as well the expertise to analytically defend your design decisions.
Proficient in standard design tools including Figma, Photoshop, and Illustrator, as well as a solid knowledge of HTML, CSS, and responsive layouts.
An online portfolio that demonstrates a strong user experience skill set for large scale projects (please provide a link to your portfolio).
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.