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Program Manager

United States - Illinois - Chicago

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The travel market never stands still. At Expedia Partner Solutions (EPS), we’re smack in the middle of it. We unlock the power of Expedia Group for thousands of travel partners around the world and create the tools & technologies that help millions of travelers find the perfect accommodation, car hire, & flights for their next trip. We offer the chance to work with the brightest minds in the industry in an energetic, collaborative and truly international work environment. We are passionate about innovation, creative problem-solving and –making sure we have fun while we’re doing it!

As a Program Manager you are responsible for coordinating across multiple teams to ensure delivery of partner initiatives for the Enterprise Solutions (EPS) group. This role requires you to understand all facets of the EPS business as well as teams and processes within EG in order to execute strategy across a variety of functional areas.

What You’ll Do:

  • Develop an in-depth understanding of EPS products, business models and procedures

  • Work cross-functionally and influence teams to drive accountability for project deliverables, on time and on budget

  • Lead communications on project status across teams

  • Support relationships with internal partners

  • Help technical and operational teams tackle problems and find resolution

  • Ensure consistent and efficient execution of all functions across Shared Services by working closely with internal and external partners to drive adoption and implementation of processes and programs

Who You Are:

  • Bachelor's degree in computer science, business, or a related field, MBA preferred

  • 5+ years of relevant work experience in the technology or internet sector

  • Validated knowledge of travel industry preferred and previous experience with travel technology products and operations

  • Excellent analytical skills and technical acumen

  • Detail oriented, with the ability to look more broadly and strategically across multiple businesses

  • Bias for results and decision-making vital to address bottlenecks, provide critical issue management, anticipate and make trade-offs, and encourage behavior to improve business benefit

  • Proven ability to navigate a complex yet dynamic organization with teams with dynamic strengths in various locations.

  • Ability to balance multiple priorities with a high degree of flexibility and accountability

  • Strong critical thinking skills

  • Outstanding communication skills, including Word, Excel, PowerPoint, and written communication

  • Effective listening and consultative skills

  • Experience seeing projects through full lifecycle

  • Proven ability to complete projects according to scope, budget and timeline

  • Strong familiarity with project management software tools, including JIRA, MS Project and Trello

  • Familiarity with SDLC and agile delivery methodologies, required, Scrum Master certification a plus

Why Join Us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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R-59893

Job Category
Technology Group

Job Function
Program Management (Technology)

Locations
United States - Illinois - Chicago
United States - Texas - Dallas
United States - Washington - Seattle

Job Type
Full-Time Regular

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