The Platform & Marketplaces (P&M) team builds Expedia Group’s platform spanning every part of the travel experience from creating travel inspiration, booking and helping customers at every step. We are where outstanding technical and business people come together to demonstrate the benefits our two decades in travel and invest in scalable solutions. The global impact of our people ensure that every interaction builds network effects making the experience more valuable for the next traveler and partner.

Conversation Platform & Customer Engagement (CPCE) within P&M is redefining traveler, partner and agent engagement. CPCE power the conversation platform and our agent toolset. Our technology supports travelers and partners on their end-to-end customer journey by unlocking and using Expedia Group’s rich travel data. Our operational teams are passionate about improving the customer experience through implementing self-serve capabilities and ensuring customers have effortless interactions with our trusted travel advisors.

We are looking for a Senior Manager, Strategy and Planning to join and help craft and communicate the strategy which will directly impact customers across EG’s travel brands. You will bring a blend of product, strategy, and program management proficiencies to key high visibility initiatives. This role is inherently cross-functional - you will collaborate across multiple teams to envision and deliver solutions, reporting to the Senior Director, Strategy and Analytics.

What You'll Do

• Partner with senior leadership to define and drive the long-term strategy and establish a multiyear plan of strategic investment priorities
• Build foundations for a plan by assessing industry trends, strategic opportunities while incorporating broader EG Corporate, Brand and Supply strategies
• Help to define, supervise and share progress of the shared goals (OKRs)
• Be responsible for the materials for business and technology reviews (MBRs, QBRs, CEO/CFO reviews)
• Collaborate and provide thought leadership with CPCE and the broader finance, business operations, technology and HR team to translate the strategic plan into an execution-focused annual plan
• Represent CPCE in cross business workstreams and discussions
• Evangelise the strategy and support the execution of strategic and annual plans through effective collaboration across teams and divisions
• Collaborate across the broader organization to prepare financial reviews

Who you are:

• Strategy consulting background highly desirable
• Experience working in a platform technology company preferred
• Sophisticated problem-solving skills. Able to tackle unstructured problems and build strategic frameworks and financial models
• Respond effectively to complex and ambiguous problems and situations
• Detail oriented and inquisitive to a fault with a bias to get stuff done
• Comfortably navigate during times of change and transformation; within the business, industry and broader stage
• Natural bar-raiser: curious and passionate, with a desire to continuously learn more, which you use to understand basic business operations and the organizational levers that drive profitable growth
• Familiar with methods and approaches needed to get things done in a collaborative, lean and fast paced environment
• Lead mostly with questions rather than opinions, thriving on the opportunity to own, innovate, build, and constantly re-evaluate
• Comfortable making recommendations across competing and equally critical business needs
• Simplify, in order to clearly and succinctly convey sophisticated information and ideas to individuals at all levels of the organization
• An analytical approach and comfortable with using data day-to-day
• Outstanding program management skills. Able to lead multiple workstreams simultaneously and to perform under pressure

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.