The Platform & Marketplaces (P&M) team builds Expedia Group’s platform spanning every part of the travel experience from creating travel inspiration, booking and helping customers at every step. We are where outstanding technical and business people come together to demonstrate the benefits our two decades in travel and invest in scalable solutions. The global impact of our people ensure that every interaction builds network effects making the experience more valuable for the next traveler and partner.
Conversation Platform & Customer Engagement (CPCE) within P&M is redefining traveler, partner and agent engagement. CPCE power the conversation platform and our agent toolset. Our technology supports travelers and partners on their end-to-end customer journey by unlocking and using Expedia Group’s rich travel data. Our operational teams are passionate about improving the customer experience through implementing self-serve capabilities and ensuring customers have effortless interactions with our trusted travel advisors.
We are looking for a Senior Manager, Strategy and Planning to join and help craft and communicate the strategy which will directly impact customers across EG’s travel brands. You will bring a blend of product, strategy, and program management proficiencies to key high visibility initiatives. This role is inherently cross-functional - you will collaborate across multiple teams to envision and deliver solutions, reporting to the Senior Director, Strategy and Analytics.
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.