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Software L&M Program Asset Administrator

United States - Washington - Seattle

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The Expedia Software License and Maintenance Program is in search of an experienced Functional Business Analyst to support and be responsible for our daily and long-term strategic management of software Asset Management within Expedia. They will assist in guiding Software Asset Management structure, strategy and business processes. They will demonstrate continuous improvement opportunities, develop policies and procedures for EG wide Software L&M Program. The candidate will have a background in Business Process, Information Technology and Software Asset Management.

What you will do:

  • Develop, implement and refine Asset Management processes and procedures /workflows, knowledge articles and self-service guidance for Software Asset Management
  • Improve productivity and maximize value by minimizing software costs
  • Facilitation of process workflow modeling to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
  • Review information and trends to ensure that the output of processes achieve the desired results and that services are meeting agreed upon service levels which includes development and implementation of reporting to support proactive asset management standard methodologies.
  • Drive management of usage monitoring and related support processes
  • Conducting external and internal service reviews to identify continuous improvement opportunities
  • Ability to lead and deliver multi-functional and cross divisional improvement projects
  • Influencing all levels of management to enable service improvement activities are receiving the necessary support and are resourced sufficiently to implement solutions

Who you are:

  • The Analyst will possess understanding of Software Asset Management standard methodologies
  • Demonstrated skills and success with process improvement design and workflow analysis
  • Good interpersonal and communication skills (written, verbal, & listening)
  • Proven ability to prioritize feature work and to lead multiple priorities with critical timeframes
  • 3-5 years’ experience in business and/or process analytics within a technology-focused organization
  • Experience in Software Asset Management standard methodologies

About Expedia Group   

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.    

LI-CW1

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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R-58673

Job Category
Information Technology Group

Job Function
IT Management

Location
United States - Washington - Seattle

Job Type
Full-Time Regular

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