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Program Manager III

India - Gurgaon

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Team description:

Vrbo Stay organization focusses on evolving the post booking experience of customers booking a vacation rental with Expedia Group brands. In the pursuit of customer delight and getting them and their families to come back to Expedia Group, Vrbo Stay Product Development team focusses on various initiatives to evolve the product on web and native app platforms.
 

Business Contribution/Impact:

Evolving the product experience of Vacation rental booking across Expedia Group sites (example Vrbo, hotels.com, expedia.com, etc) has tremendous upside in the form repeat and referral. Opportunities like capturing and treating every guest on a booking to be a true customer is a multi-million-dollar opportunity for Expedia Group.

What you’ll do:  

  • You will lead increasingly complex technical projects with some supervised work on ambiguous adaptive programs.
  • You will coordinate bringing together different stakeholders with varied perspectives to develop solutions to issues and contributes your own suggestions.
  • You will think holistically to identify opportunities around policies/processes to increase efficiency across organizational boundaries.
  • You will decide when to apply agile methodologies vs. traditional methodologies to achieve the best development outcome.
  • You will foster a team environment where members are comfortable critiquing and suggesting changes to improve processes.
  • You will support and facilitate conversations regarding product development lifecycle with other teams.
  • You will gain stakeholder trust by effectively addressing their concerns to further long-term interests.
  • You will create clear, concise and organized communication materials (e.g., policies & procedures, guidelines, presentations, messages).
  • You will communicate technical and business concepts confidently to mid-level management.
     

Who you are:

  • Strong Technical Product Management experience.
  • Demonstrates a critical understanding of functional information (e.g., legal, data/metrics, and technical information) and is able to accurately answer relevant questions.
  • Experience building clear, concise and well-structured functional material (e.g., policies & procedures, guidelines, presentations, messages) and recommends improvements to existing material.
  • Communicates a compelling rationale and narrative to peers and partners.
  • Experience tailoring communications (content focus, style, format, etc.) for different audiences as appropriate.
  • Actively seeks diverse feedback on work and anticipates feedback to address it proactively.
     

Why join us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, Vrbo®, Orbitz®, Travelocity®, Wotif®, ebookers®, CheapTickets®, Hotwire®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® Cruise® and SilverRail Technologies, Inc. For more information, visit www.expediagroup.com.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify.

Expedia is committed to creating an inclusive work environment with a diverse workforce.All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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R-58636

Job Category
Management Group

Job Function
Program Management

Location
India - Gurgaon

Job Type
Full-Time Regular

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