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Senior Content Strategist

United States - Illinois - Chicago

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We’re looking for a Senior Content Strategist who can deliver focused solutions grounded in best practice user experience principles.

In this role, you will be a key contributor in delivering smart, relevant B2B experiences within a large UX team dedicated to crafting global product experiences that unify user needs with business goals.

Sound like you? Read on!

What You Will Do:

  • Work collaboratively with teams of product managers, engineers, designers, and researchers to deliver vital experiences for our travel partners

  • Find opportunities for content strategy to drive improvements in vital user interfaces

  • Use content style guides and standards for the creation, curating and governance of original, licensed, and user-generated content for a range of optimizations

  • Ensure that project content meets standards of quality, measured in terms of usability, intuitiveness, persuasion and consistency

  • Assess content efforts for requests and help clarify deliverables

  • Conduct teardowns, industry reviews, and product innovations as they relate to your projects and deliverables

Who You Are:

  • A natural communicator, able to build, curate, edit and align information while also being a process-oriented systems thinker with a solid grounding in content organization

  • Experienced in writing and revising content, and sourcing and aggregating content

What You Bring:

  • A degree and 7+ years professional experience in a content strategy role, ideally in a B2B environment

  • Experience writing for a global audience

  • A love for experimentation and an ability to move quickly when required

  • Experience developing content solutions for large enterprise web sites or applications

  • Knowledge of mobile content strategy principles

  • A portfolio of quality content solutions in highly dynamic environments that includes the use of both structured and unstructured content

Why Join Us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

*LI-LS1

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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R-56825

Job Category
Creative/Content Group

Job Function
Content

Location
United States - Illinois - Chicago

Job Type
Full-Time Regular

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