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Senior Software Development Engineering Manager

United States - Washington - Seattle

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Senior Software Development Engineering Manager

Are you passionate about leading an engineering team that maximizes software engineering, ML, and data to build a platform for crafting intelligent Virtual Agents that is helping to drive the future of a multi-billion-dollar business

As an Engineering Manager, within the Conversation Platform Technology team, you will provide leadership and mentorship to a team dedicated to driving technology innovation. You will be enabling groups across the company to create outstanding Virtual Agent experiences worldwide in Expedia Group apps, web sites, social channels, and voice channels! We support hundreds of millions of conversations a year across a global brand portfolio and partnership programs. Our team is building out the platform’s intelligence services that power Expedia Group’s Virtual Agents to address customer needs in an optimal manner without needing human intervention

In this role, with your experience along with mentorship and inspiring others, you and your team will build frameworks, services, data sets, and models that drive self-service and customer happiness up, and customer effort down at Expedia, enabling millions of travelers to enjoy their flawless trip

What you’ll do:

  • Guide and coach, the team to seamlessly deliver on lofty goals with speed and quality

  • Promote development of maintainable and thoroughly tested code

  • Ensure the team is following state of the art engineering methodologies

  • Provide ongoing, real-time feedback to engineers on your team to promote their growth; Partner with others to collect feedback and lead team progress toward goals

  • Communicate clearly to both partners and engineers to remove ambiguity from larger projects; Provide high level engineering estimates and resource allocation

  • Collaborate in defining solutions that use data insights as well as your technical perspective in furthering the product and business

  • Cross organizational boundaries (brands, divisions) to collaborate with other technology teams to tackle enterprise-wide problems

  • Good communication and organizational skills - able to translate between technical and business group, bring forward a vision or opinion

  • Ability to lead multiple tasks and projects simultaneously, prioritize decisions and tasks and work in a fast-paced, changing environment

  • Understanding of trade-offs of architectural patterns and comfortable in recommending approaches and technology choices

  • You will be managing a group of full stack and specialized Engineers

  • Partnering with your direct reports to support their goals and job expectation

  • Regular 1:1, Quarterly and Annual reviews, with direct reports

  • Owning your team’s success and failures

  • Enabling an Autonomous environment to maximize your employees’ opportunities and growth

  • Working in an Autonomous environment where you can grow your career

  • Working with team to architect solutions, support, and question approaches

  • Scrum master process for team’s sprints

  • Communicating transparent statuses

 
Who you are:

  • 5+ years software development experience in an enterprise level engineering environment

  • 3 + years in Web Front End development at enterprise level

  • Strong knowledge in JavaScript. Knowledge in React preferred

  • You understand and have a strong interest in User Experience Development

  • Experienced in leadership and team building

  • You are a servant leader who enables team and stays out of the way

  • You are a great listener and communicator and foster a growth environment

  • You seek to understand first and enjoy helping people fulfill their goals

 
 

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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R-56685

Job Category
Technology Group

Job Function
Development

Location
United States - Washington - Seattle

Job Type
Full-Time Regular

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