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Sr Technical Program Manager, Marketing

United States - Illinois - Chicago

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Do you love marketing, technology and travel? If you’re a creative thinker and problem solver adept at bridging requirements, technologies, teams and timelines to deliver excellent B2B digital experiences – have we got a job for you!

Egencia is seeking an experienced, results oriented Sr Technical Program Manager, Marketing who is curious, an outstanding collaborator, and facilitator. If you have experience managing digital/website technologies and development teams at a fast-paced B2B company or digital agency, Egencia wants you on our Digital Marketing team. This is a team of travel loving digital marketers and engineers managing a best in class website. In this role you will be at the forefront of bringing technology and business travel together on the Egencia.com website. You understand goals and define requirements in partnership with leadership, digital marketing and development teams and drive teams to desired outcomes. You're able to deliver creative solutions in a fast-paced agile development environment and possess strong project management skills to shepherd the results from definition to deployment.

Egencia – Expedia Group business travel – is one of the top Travel Management Companies (TMCs) in the world. We provide innovative business travel solutions and local customer service in 65 countries. We are a great place for outstanding people who share our passion for tech and travel to do their best work.

How will this role support Egencia growth?

The Sr. Marketing TPM is a key counterpart to our head of digital strategy. With your technical and project management background you'll help translate business requirements into user stories that are clearly defined and properly phased for engineering teams to understand and to facilitate timely delivery of functionality. You’ll prioritize requirements and build sprint plans to speed delivery in our new Drupal environment. This role is critical to having better visibility into project sizing, development and delivery, ensuring that target dates are met, and we’re providing the best user experience possible.

What You Will Do:

  • Collaborate with the digital leadership and engineering team to ensure they are fully engaged in strategic and project planning decisions and release roadmap

  • Collaborate with your digital team manager(s) and developers, documenting clearly defined requirements and user stories, accurately phased to facilitate timely delivery of functionality

  • Lead the development team with an understanding of the roadmap and priorities to enable a smooth agile development process and minimize blockers

  • Supervise the teams development velocity and facilitate the resolution of risks and blockers

  • Lead trade-offs between cost, schedule and user benefit; and provide technical direction and guidance

  • Understand technical capabilities of our Drupal CMS and drive functionality enhancements with recommendations for expansion on the current capabilities

  • Work with your Egencia engineering counterpart to ensure our production environment is stable, secure and optimized to deliver the highest level of site performance

  • Lead website QA, delivery and testing across multi-functional teams

  • Execute documentation and discussion of lessons learned and drive continuous improvement into all processes

Who You Are:

  • 5+ years of technical program management experience at a B2B company or digital agency

  • Project management experience working with agile development teams in a really dynamic environment

  • High level of initiative, passion, and desire to craft extraordinary digital experiences for our prospects and customers

  • Experience collaborating on a cross-functional and cross-geography team

  • Ability to lead teams through issue resolution and risk management

  • Excellent written and spoken communication skills, including the ability to communicate sophisticated concepts to team members

  • Deep understanding of web CMS, Drupal highly preferred, and B2B Martech tools, Marketo a plus

Why Join Us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

*LI-LS1

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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R-56283

Job Category
Marketing Group

Job Function
Marketing

Locations
United States - Illinois - Chicago
United Kingdom - London

Job Type
Full-Time Regular

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