Data Scientist, Product Analytics III (Lodging User Experience & Performance Health Space)
Are you passionate about improving customer experience through deep behavioral insights? If you’re motivated about making an immediate impact on re-imaging travel by gleaning insightful recommendations that drive improvements, we want to speak to you!
We are seeking an experienced analytics professional to join our Global Product Analytics Team, supporting a brand portfolio that includes some of the world’s leading online travel brands. This will be a mid-level individual contributor role partnering with our Lodging Product & Technology Leadership team alongside working closely with other business performance teams. This role will be working with these partners to setup metrics and frameworks to lead our diverse lodging marketplace, and by identifying and evaluating the highest value opportunities to contribute to our bottom line. This will involve a broad spectrum of analytics support including investigative analyses, business modeling, and working with product, tech and data engineers to build data pipelines and tracking across Expedia, Vrbo & Hotels.com. If you are a self-starter and have shown success in using analytics to drive the innovation and user engagement of a product, this position is for you.
What you’ll do:
Own metrics framework development, build accurate and easy to consume dashboards/reports for key metrics, collaborate with product team in goal setting, product performance review and strategy planning
Utilising anomaly detection techniques to quickly identify areas of performance concern and proposing analyses and/or corrective actions
Through your expertise in data mining and analysis, apply and implement hypotheses and recommendations of things we should change, leading to experiments and ultimately improve operations
Prioritize asks based on the highest potential benefit, and actively drive initiatives from there.
Work with the broader Analytics Platform team in an Agile model to build self-service data products that will allow the business to access accurate information directly and easily
Participate in weekly stakeholder meetings to ensure insight-based decision-making
Challenging customer problems, a business that loves to test & learn, and billions of data points!
Operating within a community of analysts, sharing findings and methodologies.
Personal growth (skillset expansion, job rotation, etc.)
An environment that encourages innovation, collaboration, and thought leadership
An interesting industry that impacts millions of travelers in the world
Exposure to product management, presenting to the product leadership team
Who you are:
4+ years of work experience doing quantitative analysis to tackle business problems
A Bachelor’s degree in at least one science, technology, engineering or mathematics field
Possessing strong analytical skills, including the ability to break down business scenarios into constituent parameters
Experience with large data sets and proficient in SQL or other programming languages (R, Python)
Experience communicating to senior leadership/management
Excellent communicator to tell stories with data
Understanding of statistics and hypothesis testing (ex. Confidence Interval, Regressions, Time Series, Clustering, Factor Analysis)
Experience applying visualization tools such as building Tableau reports
Experience in Adobe Analytics or Google Analytics is a plus
Curiosity and passion for making an impact along with strong attention to detail
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
*LI-MS1Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.