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Senior Product Manager, Supplier Communications Platform

United States - Texas - Austin


Senior Product Manager, Supplier Communications Platform

Are you passionate about helping people find answers through conversational technology? Do you love to create systems that both power innovation and serve a global platform? Are you technical enough to collaborate with engineers to about the advantages of one technology over another? Expedia Group helps travelers find the right travel experiences, a search that includes the need to get answers from a property owner, hotelier or virtual assistant.

Expedia Group’s Travel Partners Group is looking for Senior Product Manager, Supplier Communications Platform to help deliver the next generation, company-wide communications platform.

We provide the services that enable Travelers, Partners and Virtual Assistants to communicate throughout the Traveler journey, while ensuring transactions are safe and secure.

What you'll do:

  • Think boldly creatively, and scientifically to create concrete product ideas and business cases for maximizing efficient and effective communications among all participants in the Expedia Group marketplaces

  • Recognize issues and opportunities associated with our conversations platforms that have been surfaced by users who are well abstracted from our platform

  • Define the vision and milestones for the supplier/traveler communication domain space and technical contracts with stakeholders so that expectations are clear

  • You will present strategy, progress and product features to internal partners at a senior level, across multiple global locations

  • You will collaborate with Expedia Group colleagues to identify and explore opportunities to use and/or co-develop platform capabilities

  • Work with a talented group of engineers with an agile mindset and process to define, elaborate, and implement user stories

Who you are:

  • 5+ years experience as a product manager, technical product manager, solutions architect, or technical integration consultant ideally for platform products

  • You have experience working with scaled communication technologies leveraging data science and/or AI

  • You have a validated history of evidence-based decisions

  • You are a “systems thinker” with solid understanding of clean API designs, tooling & documentation around platform products and services

  • You have prior experience driving integration of products and adoption of core services by stakeholders.

  • You have the ability to handle large, complex products in a rapidly changing environment.

  • You are a self-starter that is finds answers through querying operational and business data.

  • Validated experience balancing the requirements for multiple stakeholders inside and outside the conversations platform.

  • Experience preparing and presenting a technical roadmap, grooming product backlog, and participating in agile ceremonies.

  • You can communicate and present technically complex concepts and translate them to simple terms for executives.

  • Prior experience sizing OPEX for new services and providing a first pass negotiation of vendor contracts a plus.

  • BS or BA in a related field preferred

  • Experience working with remote teams

  • Willing to travel up to 15%

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Job Category
Technology Group

Job Function
Program Management (Technology)

United States - Texas - Austin

Job Type
Full-Time Regular

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