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Senior Manager, Payment Strategic Partnerships

United Kingdom - London

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Senior Manager, Payment Strategic Partnerships

Expedia Group's Payments (EGP) team is responsible for enabling customer and supplier payment services under Expedia Group. Expedia Group is currently looking to augment our Payment Strategic Partnerships team and in this strategic role, as a Senior Manager you will be responsible for the performance of a portfolio of payment partners and vendors in Europe and the Middle East Region, and for building critical partnerships with top European banks! This role will report directly to the Senior Director, Strategic Payment Partnerships at EGP.

What you'll do:

1. Payment Industry Intelligence, Innovations and Trends

  • Stay abreast of commercial, regulatory and innovative trends in the payment industry, especially in EU

  • Use your long-standing payments experience and payment partner relationships to advocate for scalable platform solutions within complex frameworks

  • Ensure our payment business benefits from our partners’ expertise, capabilities and innovations

2. Strategic Alignment with External Partners/vendors

  • Drive strategic alignment between payment vendors/partners and Expedia Group teams including marketing, advertisement, banking, legal and EGP products

  • Serve as Expedia Groups go-to person for the payment vendors and partners to ensure holistic engagement at the enterprise level

3. Define and Execute Partners/vendors Strategy

  • Set and deliver partner strategy at region, payment method and payment method levels

  • Calibrate partner/vendor strategy roadmap behind EGP goals and priorities

  • Partner with vendors to ensure high-quality, timely delivery of prioritised initiatives

4. Maximize Partner/vendor Performance– Increase partner/vendor performance while maximizing financial benefits for Expedia Group through:

  • Transparent and effective business reviews including QBRs and weekly calls

  • Conduct partner/vendor benchmarking, RFI, RFP or similar kind

  • Perform contract negotiations and lead all aspects of contract performance

  • Executive-level escalations and resolution for partner/vendor issues that have substantial impact

  • Establish critical metrics to constantly find opportunities to optimise partner/vendor performance

Who you are:

  • Experience in strategic partner or vendor management, with a history of turning around partnerships to drive improvement

  • Experience working with or for a payment processor, acquiring bank, payment card brand or issuing bank strongly preferred

  • Experience in independently leading partners in an ecommerce or IT services environment

  • Payment or travel industry knowledge and execution experience, understand economic drivers of each player in the industry value chain

  • Proficiency in multiple languages preferred

  • Experience in one of the following areas would be a strong plus: B-to-B payments, Supplier Payments, Virtual Credit Cards, B-to-B or C-to-B Disbursement.

Why join us:  

Expedia Group recognizes our success is dependent on the success of our people.  We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business.  Our brands recognize the power of travel to break down barriers and make people's lives better –that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.   

 

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach.  We relentlessly strive for better, but not at the cost of the customer.  We act with humility and optimism, respecting ideas big and small.  We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple.  Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares. 

 

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.  

 

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, Vrbo®, Orbitz®, Travelocity®, Wotif®, ebookers®, CheapTickets®, Hotwire®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® Cruise® and SilverRail Technologies, Inc. For more information, visit www.expediagroup.com.

*LI-LD1

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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R-55240

Job Category
Management Group

Job Function
Vendor Management

Locations
United Kingdom - London
Netherlands - Amsterdam
Switzerland - Geneva
Germany - Munich
Italy - Milano
Ireland - Dublin

Job Type
Full-Time Regular

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