Senior Product Analytics Manager
Are you passionate about data, analytics, and working with top talents to seek complex problems? If you’re motivated about making an immediate impact on re-imaging travel by gleaning insightful recommendations that drive improvements, we want to speak to you!
We are seeking an experienced analytics professional to join our Global Product Analytics Team, supporting a brand portfolio that includes some of the world’s leading online travel brands. This will be a senior individual contributor role partnering with product managers within the Marketing Technology team, focusing on loyalty, incentives, and users landing experience optimization. This role will be supporting key business decisions throughout the product development lifecycle that improves the user experience to drive bottom-line growth. This will involve uncovering customer friction points, hypothesis generation and prioritization, experimentation design, valid and impartial test analysis, and recommendations.
What you’ll do:
Function independently, partnering with the Marketing Technology leadership team to develop a highly effective embedded product analytics service.
Apply your expertise in quantitative analysis, data mining, data visualization with a goal of improving customer experience and business results with a religious focus on impactful analytics, steward product team to drive insights.
Own end-to-end test excellence in evaluating AB/MVT test; Proactively see opportunities and recommend new features for test and learn; evaluating and applying alternative methods to supplement randomized testing.
Own metrics framework development for your product, build accurate and easy to consume dashboards/reports, collaborate with the product teams in goal setting, product performance review, and strategy planning.
Take initiative to identify current and potential problems and recommend the best solution given the trade-offs.
Lead key Global Product Analytics Team initiatives.
Who you are:
You have 7+ years of work experience doing quantitative analysis to solve business problems
A Bachelor’s degree in at least one science, technology, engineering, or mathematics field
Wealth of experience in statistical/predictive modeling, computational systems, and operation research and optimization techniques
At least 2 years of experience with data sciences tools such as R, Spark, Python, Scala, MATLAB, SPSS, SAS, Stata, etc. Experience building Machine Learning and predictive models highly preferred; Experience with Hive and Hadoop; SQL and Excel experience is required
Experience with digital analytics tools i.e. Adobe Analytics, and experience with BI tools i.e. Tableau, Power BI
A strong analytical attitude and skills, including the ability to break down complex scenarios into constituent parameters
You can communicate the results of analyses and complex concepts in a compelling way.
A sharp focus on getting results and insights using the most practical and fastest approach.
Curiosity and enthusiasm for making an impact along with strong attention to detail.
What we can offer you:
Challenging customer problems, a business that loves to test & learn, and billions of data points!
Operating within a community of analysts, sharing findings and methodologies
Personal growth (skillset expansion, job rotation, etc.)
An environment that encourages innovation, collaboration, and thought leadership
An exciting industry that impacts millions of travelers in the world
Exposure to product management, presenting to the vice president of product and their leadership team
Why join us:
Expedia Group recognizes our success is dependent on the success of our people. We are a global travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and bring the world within reach – that responsibility inspires us to be the place where exceptional people want to do their best work and to provide them the tools to do so.
Whether you're applying to work in engineering or customer support, marketing, or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
If you have a hunger to make a difference with one of the most loved brands in the world and to work in the dynamic travel industry, this is the job for you.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, Vrbo®, Orbitz®, Travelocity®, Wotif®, ebookers®, CheapTickets®, Hotwire®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia Cruises™ and SilverRail Technologies, Inc. For more information, visit www.expediagroup.com.
*LI-AN1Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.