Expedia Group are hiring a UK Market Insights Manager for all our key brands including Expedia, Hotels.com, Vrbo and HomeAway, reporting to the Director EMEA Market Insights.
The role is to be the custodian of traveller empathy for UK travelers, and distill actionable take-aways to the rest of Expedia Group teams. Not all markets are the same, the way we live and travel is different across markets around the world, therefore it is key that we understand local customers to achieve local relevance and global scale.
The Insights team is part of Retail Local Markets (RLM) and sits within the Marketing Organisation. The role of RLM is to empower the business to win locally. Through leading geographic prioritization, market activation levers and local market and customer insight shared with our Expedia Group brands. The RLM team partners with other global teams including Brand, Customer Marketing, Supply and Product, on select opportunities and key outcomes.
What you’ll do:
Who you are:
Why join us:
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, Vrbo®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.
#LI-RB3Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.