We believe travel enriches our lives and connects us to each other. Our Expedia Flights team is dedicated to building experiences that help travelers like you go places and makes our world more connected. We are a global team with representation in the United States, Mexico, Australia and India. Our Flights Shopping Platform is one of the largest in the world serving over 150 million queries a day and powering some of the strongest brands in the industry like Orbitz, Expedia, Travelocity, Wotif, Hotwire and ebookers. Expedia disrupted the airline industry with its flight shopping and booking technology 20 years ago. We always want to “be the place travelers choose to explore and book flights for a trip” and are looking for talent to join us and build technology and experiences that power these.
Are you a passionate problem solver motivated in applying statistics, advanced analytics & testing methodologies to ecommerce optimization?
We are looking for an analytics manager to join our Global Product Analytics Team, supporting an extensive brand portfolio that includes some of the world’s leading online travel brands. This role specifically will be partnering with our Expedia brand product managers. The goal for this role will be to support key business decisions throughout the product development lifecycle that enhances the user experience to drive bottom-line growth. This will involve uncovering customer friction points, hypothesis generation and prioritization, experimentation design, valid and impartial test analysis and recommendations.
What you’ll do:
You will apply your expertise in quantitative analysis, predictive modeling, data mining, and the presentation of data with a singular goal of profit maximization and with a focus on actionable analytics
You will serve as a trusted partner, working collaboratively with various teams to perform analysis and provide insights, and maintain regular communication to update partners on progress made on projects
You will present customer behavior insights, identify customer issues and business opportunities to the Product, Engineering, and UX teams to collaboratively build the best in class site for customers around the globe looking for plane tickets
Actively engage with multiple departments across the organization, including Product, User Experience, Engineering, Data Science, Partner Services to solve problems and identify trends and opportunities
Work directly with business owners and technical specialists to design, plan, and analyze A/B and Multivariate tests
Responsible for developing and communicating business requirements to data management team in order to operationalize reporting and automate recurring analyses
Who you are-You'll fit if you have:
4+ years of work experience doing quantitative analysis to solve business problems
A Bachelor’s degree in at least one science, technology, engineering or mathematics field
A strong analytical mindset and skills, including the ability to break down complex scenarios into constituent parameters
Experience with large data sets and proficient in SQL or other programming languages (R, Python)
You are able to communicate the results of analyses in a clear and effective manner with partners
Understanding of statistics and hypothesis testing (ex. Confidence Interval, Regressions, Time Series, Clustering, Factor Analysis)
Experience applying visualization tools such as building Tableau reports
Experience in web analytics tools such as Adobe Analytics or Google Analytics is a plus
A sharp focus on getting results and insights using the most practical and fastest approach
Curiosity and enthusiasm for making an impact along with strong attention to detail
What we can offer you?
Challenging statistical problems, a business that loves to test & learn, and billions of data points!
Operating within a community of analysts, sharing learnings and best practices
Personal growth (conference attendance, skillset expansion, job rotation, etc.)
An environment that encourages innovation, collaboration, and thought leadership
An interesting industry that impacts millions of travelers in the world
Exposure to product management, presenting to the vice president of product and their leadership team.
Why join us:
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.