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Technical Program Manager II

India - Gurgaon

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Technical Product Manager II –

Expedia Group is seeking a talented, highly driven and hardworking Technical Product Manager II for the Omni Channel Communications Platform to join our team in a highly collaborative, fast-paced, high energy environment. Our team manages the Customer Communications from Expedia. We manage the platform for sending out the transnational and marketing Emails, SMS and Push notifications.

In this position, you will guide a team of engineers building features for an in-house large-scale notification distribution system and work with business and product partners to drive the roadmap and strategy for the group in this area. As someone who loves to look beyond the status quo, you will be in tune with team dynamics and constantly work to improve your team. You will use agile methodologies to plan ahead, understand and communicate priorities clearly and work closely with product owners, engineers and partners to distill product ideas down into shippable user stories.

\What you'll do:

  • Conduct functional walk through of features/functionality for the brands in focus
  • Perform data, functional & tech stack analysis to create crisp stories that address customer issues
  • Work with Product to build roadmap and project plans for technology teams to deliver on.
  • Identify risks, issues & drive them to mitigation/resolution as required
  • Produce presentations & status reports to keep stakeholders & team members aligned on priorities & deliverables
  • Keep open channels of communication amongst all Expedia team members.
  • Understand how well your team delivers, actively seek feedback and improve how the team works.
  • Balance speed and quality while driving development, release and problem resolution.

Who you are- You'll fit if you have:

  • Excellent written and verbal communications; able to improvise and communicate ideas/positions on an ad hoc basis
  • Excellent skills at cultivating working relationships and driving collaboration within team.
  • Strong attention to detail and problem solving and analytical skills.
  • High degree of competency with project management including issue and risk identification and management, change management, resource and task scheduling and communication of project status and details.
  • Experienced with gathering business requirements, removing ambiguity and working with the team to create clear plans, project artifacts such as user stories with attention to detail and crisp acceptance criteria.
  • Experience in working with Senior leadership across multiple disciplines
  • Bachelor of Science Degree in Computer Science or related field
  • Must have a good understanding on alert and monitoring systems.
  • Must have a good understanding of any of the web-service design and  a good understanding of basic DB operations
  • Must have a good understanding of JAVA stack and good understanding of Agile practice.
  • Should have a good understating of basic cloud infrastructure / usages.
  • Should have a good understanding of basic UI stack and an exposure on  High level designs
  • Good to have an understanding on NO-SQL, ETL and an exposure on jira plugins
  • This role is not expected to code at any point of time but must have the sound technical breadth to handle any technical meeting.

Why join us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.   

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer.

We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares. 

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Expedia is committed to creating an inclusive work environment with a diverse workforce.All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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R-53729

Job Category
Technology Group

Job Function
Program Development

Locations
India - Gurgaon
India - Bangalore

Job Type
Full-Time Regular

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