Head of Hotwire User Experience
Great products are made from extraordinary experiences, it’s not just the look, but the entire feel and functionality of a digital experience that makes it delightful and desirable. The best user experiences are made by the people and teams that work in harmony with shared vision for the final outcome.
Hotwire has a newly created executive role with responsibility for leading the UX Design, Content and Research teams. Reporting to the Head of Hotwire, and as an integral contributor to the Hotwire Leadership Team, this Head of User Experience will be passionate about building, driving, motivating, innovating, and constantly evolving an extraordinary UX/Design/Content/Research team. They will be responsible for crafting and executing the vision for how Hotwire’s customers use and interface with our product, as well as the User Experience & Design Operations environment, systems, processes and tools ensuring that the cross-discipline product and engineering teams can design and deliver high quality solutions to our travelers quickly and efficiently.
This leader will build and lead a dynamic team of passionate designers, writers and researchers, and define, develop and lead the operational processes for Hotwire’s iterative end-to-end product design solutions. This leader will deliver the workflow, tools and measurements that define how we design and implement our digital products from concept discovery to delivery. To accomplish this, they will interface across the entire population of product, engineering, marketing and analytics teams.
What you’ll do:
Who you are:
Why join us:
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.