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Senior Project Manager

United Kingdom - London


Hotels.com is the most rewarding way to book a place to stay. We really love travel, and we know you do too. That’s why we make it really easy to book with us. With hundreds of thousands of places to stay around the world and 90 local websites in 41 languages, Hotels.com has it all. So, whether you’re looking for value in Vegas, treehouses in Thailand or villas with views, it’s all just a click away. And with our “Reward-winning” loyalty program you earn free* nights while you sleep…what could be better? Booking just got smarter too. With over 25 million real guest reviews and an app so easy to use that it’s been downloaded 70 million times, you can be sure to find the perfect place for you.

Hotels.com is a website. And an App. And a call centre. But mostly, it’s a company full of people. And it’s our people who make Hotels.com better than any other website, app, call centre or company not named Hotels.com.

We are enterprising, intelligent and supportive. We work in an environment that encourages innovation, creativity and diversity; in the Hotels.com Technology Group we may speak DIFFERENT LANGUAGES but we all speak the SAME CODE. At Hotels.com not only do we LOVE TRAVEL, we LOVE TECHNOLOGY!

What you’ll do:


  • Coach, mentor and support less experienced members of the team to help develop their skills and career as a Project Manager within Expedia.
  • Act as a role model within the PMO team and wider Expedia teams – to highlight and demonstrate the benefit of bringing onboard Project Managers.
  • Working with the Lead PM and Director of PMO, Product teams, Technical Leads and Stakeholders to ensure we have a clear approach to delivery of projects including establishing processes, procedures and all-round good practice for best in class delivery.

Project delivery:

  • Lead strategic/challenging/cross business projects within Expedia Group. This may include multiple project delivery depending on the size and shape of projects.
  • Work closely with internal partners and delivery teams to define/refine requirements, ensuring a clear and common understanding of scope and priority of deliverables.
  • Implement effective governance structures, ensuring decision making at the appropriate level, enabling projects to be responsive change.
  • Track and report progress against the plan, managing expectations on project status, risks and issues.
  • Provide support and troubleshooting of risks, impediments and drive to resolution.
  • Organise and run effective project meetings with clear agendas, actions, notes and make sure everything is followed up and actioned.
  • Communicate, communicate, communicate!

Who you are:

  • Excellent leadership skills – we want to transform delivery in Expedia and need someone who can help lead and drive change and demonstrate what good looks like.
  • Be a ‘seasoned’ Senior PM – someone who has seen lots of project delivery in action, got the battle scars and with examples of turning projects around, driving change within delivery and the ability to pick something up and just run with it.
  • Strong Agile (Scrum, Kanban) and all-round Project Management skills and be able to tailor your approach to what the team, Stakeholder and the project need in order to deliver effectively and ensure visibility on progress.
  • Strong stakeholder management and excellent communication skills to work effectively with our Product teams and Stakeholders around the Business and ensure success and impediments are shared early and often.
  • Excellent problem-solving acumen, with adaptability to help the team deliver – no matter what it takes.
  • Excellent interpersonal skills, with an ability to work with diverse personality types and people in overseas locations.

Why join us?

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.


Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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Job Category
Technology Group

Job Function
Program Development

United Kingdom - London

Job Type
Full-Time Regular

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