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Product Manager II, Native Apps Engagement

United Kingdom - London


Product Manager II, Native Apps

As Product Manager II, Native Apps, you will facilitate product design and development of features that drive long term retention and loyalty within the awarding winning global Hotels.com Mobile apps.

Our apps are among the best in the world:

  • 60m+ iOS and Android app users
  • Rated 4.5+ on the App Store and Google Play
  • Editor’s Choice award on Google Play

Based in Angel, London and reporting to the Senior Product Manager, Native Apps, you will be a key member of an amazing cross-functional team that drives our iOS and Android apps. You will spearhead our customer centricity agenda by helping customers make the most of their post-booking and in-trip experience by delivering what they need quickly and anxiety free through the app.

What you'll do

  • Deliver the post-booking and in-trip strategy on apps, and improve both short and long-term retention
  • Monitor a range of customer feedback
  • Monitor competitor products and services
  • Make sense of data and user research to inform product enhancements
  • Work with product leads, development, design, marketing and various business stakeholders to deliver product and tech initiatives
  • Inputting into product prioritisation and roadmap planning process
  • Crafting detailed user stories that describe design and implementation requirements
  • Socialise and present your work to the business across various forums internally

You will be part of the team that ideates, builds and executes an actionable plan to reach our product vision. You’ll participate in both Product Discovery and Product Delivery workstreams to take us closer to that vision.

You’ll live and breathe the detail, partnering with the development and design team, defining and iterating the product as you go, solving problems, and closely managing scope so you can get the product out on time.

When the product is finally out there, you will interrogate the data – looking at how customers use the product, discussing it with them in research sessions and asking:

  • Did we tackle the right problem?
  • Do our users engage with the product?
  • Are we driving the right outcomes for the business?

You'll take those insights and iterate, building new hypotheses with the team, looping learnings back into the product vision.

Sound tough? Sure it’s a tough job, but it’s hugely fun and rewarding. You get to work on a product end-to-end, design solutions to our customers’ problems, work with everyone in the business and play a very large part in the continued success of Hotels.com.

Who you are

  • Self-motivated and able to run multiple tasks and deadlines in a dynamic environment
  • Experience in eCommerce or Travel industries a plus
  • Excellent written and verbal communication skills
  • Experience interacting with technical individual contributors
  • Experience in Agile development is a plus
  • Strong collaboration skills
  • Ability to influence cross-functional teams without formal authority
  • Examples and at least one sample of an effective document delivered in the past

Why join us:

Expedia Group recognizes our  success  is  dependent  on  the  success  of  our  people.  We are  the  world's  travel  platform,  made  up  of  the  most  knowledgeable,  passionate,  and  creative  people  in  our  business.  Our  brands  recognize  the  power  of  travel  to  break  down  barriers  and  make  people's  lives  better  –  that  responsibility  inspires  us  to  be  the  place  where  exceptional  people  want  to  do  their  best  work,  and  to  provide  them  to  tools  to  do  so.       

Whether  you're  applying  to  work  in  engineering  or  customer  support,  marketing  or  lodging  supply,  at  Expedia  Group  we  act  as  one  team,  working  towards  a  common  goal;  to  bring  the  world  within  reach.  We  relentlessly  strive  for  better,  but  not  at  the  cost  of  the  customer.  We  act  with  humility  and  optimism,  respecting  ideas  big  and  small.  We  value  diversity  and  voices  of  all  volumes.  We  are  a  global  organization  but  keep  our  feet  on  the  ground  so  we  can  act  fast  and  stay  simple.  Our  teams  also  have  the  chance  to  give  back  on  a  local  level  and  make  a  difference  through  our  corporate  social  responsibility  program,  Expedia  Cares.   

If  you  have  a  hunger  to  make  a  difference  with  one  of  the  most  loved  consumer  brands  in  the  world  and  to  work  in  the  dynamic  travel  industry,  this  is  the  job  for  you.   

Our  family  of  travel  brands  includes:  Brand  Expedia®, Hotels.com®, Expedia®  Partner  Solutions,  Egencia®,  trivago®,  HomeAway®,  Orbitz®,  Travelocity®,  Wotif®,  lastminute.com.au®, ebookers®,  CheapTickets®, Hotwire®,  Classic  Vacations®,  Expedia®  Media  Solutions, CarRentals.com™,  Expedia  Local  Expert®, Expedia®  CruiseShipCenters®,  SilverRail  Technologies,  Inc.,  ALICE  and  Traveldoo®.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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Job Category
Technology Group

Job Function
Program Development

United Kingdom - London

Job Type
Full-Time Regular

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