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Strategic Account Administrator

United States - Florida - Miami


Egencia -- Expedia Group business travel -- is one of the top Travel Management Companies (TMCs) in the world. We provide innovative business travel solutions and local customer service in 65 countries. We are a great place for extraordinary people who share our real passion for tech and travel to do their best work.

Our Strategic Account base represents Egencia’s largest global clients, with over $40M in travel expense and presence in more than one Region. We partner with our clients and mutually work to build and achieve key initiatives to support global consolidation and alignment.

Our Egencia Global Alliance network is comprised of 50 agency partners worldwide.

What You Will Do:

  • Invoicing and billing support, responsibilities include client and partner invoicing and corporate card reconciliation with conditions outlined on a per client basis
  • Coordinate internal and external meetings including but not limited to: team meetings, full staff meetings, all hands meetings, off-site meetings, one-on-one meetings, etc. and booking conference rooms
  • Coordinating travel arrangements
  • Administration of Slack channel
  • Assist with PowerPoint presentations and create documents and materials where necessary to support key client and partner meetings
  • Help drive our culture by overseeing the planning for various events, social and team all-hands meetings

Who You Are:

  • You bring 3-5+ years of applicable experience supporting complex projects in a team environment
  • You have the ability to navigate circumstances and find a path to “yes” even if it is different from an original request – tenacious with a focus on outcomes
  • Confidence working independently and making informed decisions with limited direction
  • Resourceful and professional, and have the ability to exercise good judgment and initiative in a variety of situations
  • Organization, prioritization and coordination of multiple work activities with the ability to meet deadlines
  • Exhibit flexibility and agility in response to changing priorities
  • You are teamwork oriented and have a strong ability to offer suggestions and improvements to process and work effectively cross functionally
  • Strong detail orientation while able to prioritize in the context of the bigger picture
  • Proven ability to manage projects, work under pressure and consistently make deadlines
  • Solid organizational mission alignment and commitment to collaboration and teamwork

What You Bring:

  • Ability to utilize and manipulate data from multiple financial systems and complete bi-weekly and/or monthly reconciliation
  • Strong technical competency, specifically with Excel and PowerPoint - and general competency with using web applications
  • Experience in planning and managing meetings and team events
  • Responsible for maintaining a positive rapport with all business partners and clients
  • Ability to meet deadlines, work effectively and independently in a global team environment
  • Outstanding time-management skills
  • Demonstrate a high degree of adaptability to work in a rapidly growing, global organization

Why Join Us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.


Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Job Category
Administration Group

Job Function

United States - Florida - Miami

Job Type
Full-Time Regular

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