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AMER Renewal Manager

United States - Illinois - Chicago

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Egencia is Expedia Group’s business travel company. In the same spirit, we are pioneers in the industry. Always solutions oriented, we value human contact. Egencia's teams collaborate globally to provide business travelers with the best possible user experience every single day.

As the new AMER Renewal Manager, based in Chicago or Seattle, you are responsible for optimizing the financial and commercial deal structure.

Inside the Customer Success organization, you will be part of the Renewal team which supports the Egencia client facing population throughout the customer renewal cycle.

This role represents an exciting opportunity to join Egencia, the fast-growing leader in the B2B travel space.

What you’ll do:

  • Perform competitive offer analysis vis-a-vis existing Egencia commercial contract structure
  • Support the Renewals team in producing client deliverables to improve profitability of renewing accounts
  • Help to develop, test and implement deal modeling to best support client renewal opportunities across the Egencia multinational/global accounts portfolio

Who you are:

  • 6-7 years work experience in a B2B environment
  • You bring excellent interpersonal, collaboration and relationship building skills
  • Your experience in the travel industry is preferred, ideally in the business travel segment as this will allow you to analyze and design the commercial value added of renewing contracts for our customers and Egencia
  • You have an advanced degree (post graduate – Masters) in a quantitative field or sufficient related relevant experience
  • Good understanding of financial aspects such as client's PL or customers drivers profitability
  • Ideally you have experience with SalesForce and Tableau as this would be considered as an advantage
  • You feel at home in an international and multi-cultural environment
  • Fluent in English

Why join us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Expedia Group is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

*LI-NL1

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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R-51069

Job Category
Management Group

Job Function
Reporting / Business Analytics

Locations
United States - Illinois - Chicago
United States - Washington - Seattle

Job Type
Full-Time Regular

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