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Senior HR Coordinator

Denmark - Copenhagen


Expedia Group are hiring a Sr HR Coordinator in the Copenhagen office to join our EMEA HR Operations team. You will be responsible for providing first-line customer support and performing a variety of HR administrative activities, primarily for Denmark but over time you will support additional markets within EMEA. You will support the local HR teams in providing customer-focused comprehensive HR advice and support to employees consistent with HR policies, procedures and legal requirements.

You will be an active member of the EMEA HR Operations team and participate in team projects and HR activities for the overall region.

This is a varied and diverse role and is ideal for someone who is dynamic, ambitious, hard-working and passionate about HR. You'll have excellent organisation and communication skills and the ability to prioritise multiple tasks.

We're looking for someone who will thrive in a growing and energizing environment, who enjoys change and always wants to deliver a great experience.

What you’ll do:

  • Manage the onboarding and exit processes.
  • Preparation of employment documents and processing of employment status changes (e.g. contracts of employment, domestic and international transfers, letters to confirm changes of terms, terminations)
  • Maintain employee files and coordinate documentation control / management
  • Maintain and update accurately all HR records/systems. Partnering with HRIS team to submit data changes in line with internal payroll deadlines
  • Be responsible for the administration in the time & attendance tool. We are rolling out a new T&A system at the beginning of 2020 & you will play a key role in supporting employee with enquiries/adoption.
  • Coordinate the administration of local benefits (outside of Company standard benefits) and respond to benefit related enquiries from employees.
  • Complete a variety of employee letters (e.g. employment verification and confirmation of employment)
  • Support the processing of payroll, ensuring all employee changes are communicated to the Payroll Team accurately and within the required timelines
  • Submit HR related invoices and ensure these are paid in a timely fashion
  • Support development or creation of HR policies according to changes in legislation/Company process
  • Communicate and manage relationship with local authorities (where appropriate) to ensure statutory compliance and timely reporting
  • Create and maintain standard operating procedures/user guides to enhance operational efficiency
  • Support with any local project work.
  • Support completion of weekly metrics regarding HR admin volume

Who you are:

Professional experience and Training:

  • Experience gained in a fast paced, changeable environment (ideally with previous HR experience)
  • Understanding of HR processes (e.g. onboarding)
  • Passion to work and develop career in HR
  • Desirable to have experience with EMEA and/or international operations
  • Ideally educated to degree level or equivalent.
  • Up to date knowledge of employment law, ideally in Denmark but it is an advantage if you have knowledge of other markets Nordic markets or wider EMEA.
  • Fluency in English and Danish is critical; knowledge of other languages is desirable but not a must.
  • A highly customer-orientated approach, committed to achieving excellent levels of customer service
  • Excellent organisational skills
  • Articulate and fluent communicator
  • Excellent interpersonal skills with ability to build relationships at all levels
  • Demonstrates a can-do attitude and is dedicated and professional in all client contact
  • Ability to perform under pressure
  • Should be a dedicated self-starter with the ability to work productively in an environment of continuous change
  • Solid attention to detail and ability to multi task
  • Good working knowledge of MS Office, PowerPoint, Word and Excel

Why join us:

Expedia Group recognizes our success is dependent on the success of our people.  We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business.  Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.  

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach.  We relentlessly strive for better, but not at the cost of the customer.  We act with humility and optimism, respecting ideas big and small.  We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple.  Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®,®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions,™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.


Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.


Job Category
Human Resources Group

Job Function

Denmark - Copenhagen

Job Type
Full-Time Regular

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